Shopware monitoring that alerts you before your customers notice.
ShopSignal watches uptime, servers, the message queue, error logs, SEO and revenue for your Shopware 6 stores. You install one plugin per store. Each store then gets a health score from 0 to 100, and when it drops, you get a message.
Illustrative figures.
Without monitoring, you hear about it last
The data is there: server panel, Search Console, an uptime checker, the Shopware log. Nobody opens all of them every morning, though, and certainly not for twelve stores.
Too many tabs
Each tool shows one store and one slice of it. Nowhere can you see at a glance whether something is on fire right now.
The customer reports the outage
A customer emails "your checkout is broken". Your tools stayed quiet, because the homepage still loads.
Revenue dips show up late
After a deploy, fewer orders come in. Usually nobody notices until the monthly report.
Every store on one heatmap
Each tile is a store. Its color comes from the health score, which takes in infrastructure, queue depth, errors, security and uptime. If everything is green, you can get back to work.
- ✓ Sort by health, revenue or last incident. The problem stores go to the top.
- ✓ Hover a tile for the key numbers, click to open the store.
- ✓ Amber and red tiles name the reason, like a full disk, an expiring PHP version or a queue backlog.
Illustrative figures.
One health score per store, and you can see how it is built
The score runs from 0 to 100 and combines four areas: security, performance, queue and infrastructure. When it drops, you see which area pulled it down.
Illustrative figures.
From the portfolio into a single store
Click a tile to open the store view, with separate tabs for server, business, uptime and SEO.
Illustrative figures.
Alerts by email, Slack or webhook
Set thresholds once, per store or for all of them. ShopSignal tells you when a value crosses one, and again when it is back in range.
Any metric, any comparison, per store or across the portfolio.
One alert per incident, even if the value stays over the limit for an hour.
You hear back as soon as the store is healthy again.
One email each morning with the state of every store.
Disk usage crossed 94% (threshold 90%).
Disk back to 61% after log rotation. Resolved in 46m.
Set up Shopware monitoring in three steps
The plugin sends signed data to ShopSignal. No extra agent runs on your server, and we never need SSH access.
Install the plugin
Install ShopSignal Connector from the Shopware Store and paste your project token.
Data starts coming in
The store sends server, business and SEO metrics on a schedule.
The store shows up on the heatmap
A few minutes later its tile appears and the health score is calculated.
For store operators
One store or a handful, and every hour of downtime costs revenue.
- ✓ See outages before customers report them.
- ✓ Notice revenue dips the same day.
- ✓ Know in time when your PHP or Shopware version reaches end-of-life.
For agencies
Lots of client stores, and you are the one accountable for them.
- ✓ Every client store on one heatmap.
- ✓ Call the client before they call you.
- ✓ Team seats, alert routing via Slack and webhooks, a daily digest.
Pricing
Try any plan free for 14 days, then pay monthly or annually.
Basic
For a single store
149.50 € billed annually
- ✓ 1 Stores
- ✓ Uptime Interval: 1 Minute
- ✓ Data Retention: 14 days
- ✕ SEO Monitoring: Not included
- ✓ Email notifications
- ✓ Email support
Pro
For store owners with multiple stores
490 € billed annually
- Everything in Basic, plus:
- ✓ 3 Stores
- ✓ Uptime Interval: 1 Minute
- ✓ Data Retention: 30 days
- ✓ SEO Monitoring: Basic (3 URLs)
- ✓ Google Search Console
- Tracing/APM: Basic (5k events) Soon
- ✓ 2 Team Members
- ✓ Email support
Agency
For agencies and digital consultants
790 € billed annually
- Everything in Pro, plus:
- ✓ 10 Stores
- ✓ Uptime Interval: 30 Seconds
- ✓ Data Retention: 90 days
- ✓ SEO Monitoring: Full (5 URLs)
- Tracing/APM: Full (50k events) Soon
- ✓ 5 Team Members
- ✓ Slack Integration
- ✓ Webhooks (Zapier, n8n, Teams …)
- ✓ Bing Webmaster Tools
- ✓ API Access
- Branded Reports Soon
- ✓ Priority email support
Enterprise
For large agencies and enterprises
1,490 € billed annually
- Everything in Agency, plus:
- ✓ Unlimited Stores
- ✓ Uptime Interval: 30 Seconds
- ✓ Data Retention: 1 year
- ✓ SEO Monitoring: Unlimited
- Tracing/APM: Enterprise (500k events) Soon
- ✓ Unlimited Team Members
- ✓ Priority support · 12h SLA
All prices excl. VAT.
Shopware monitoring FAQ
Uptime and response times, SSL certificates, server health (CPU, memory, disk, PHP-FPM, MySQL, Redis), the message queue, error logs, SEO via Google PageSpeed, Search Console and Bing Webmaster Tools, plus revenue and orders. From that we calculate one health score per store.
Create an account, pick a plan, and your 14-day trial starts. Connecting your first Shopware store takes a few minutes. You are only billed when the trial ends, and you can cancel before then.
In your Shopware admin, open Settings → System → Integrations and create an integration. Paste its Access Key ID and Secret Access Key when you add the store. That is all it takes to start monitoring.
Uptime and SEO monitoring already work with the API credentials. The free plugin adds server health (CPU, memory, disk), PHP-FPM, MySQL and Redis status, and revenue and order numbers.
Yes, the plugin supports Shopware 6.5 to 6.7. Shopware 5 is not supported.
Payments run through Stripe, monthly or annually. Paying annually gets you two months free (about 17% less). All prices excl. VAT.
Yes, from the billing page. Stripe prorates the difference. After cancelling you keep access until the end of the paid period. There is no minimum term.
We are a German company and use your store data for monitoring only. We do not sell it or pass it on. Credentials are stored encrypted, traffic runs over TLS, and you can get a GDPR Data Processing Agreement (DPA) on request.
Anytime. Removing a store from the dashboard permanently deletes it and all of its monitoring data.
Connect your first store.
It takes about five minutes.
Free for 14 days. You are only billed after the trial, and you can cancel before then.
Start free trial